"Loud and Clear"

CLIENT:

Sprint Captel

Captioned telephone service is provided free of charge for persons who have difficulty understanding words spoken on a telephone. We needed to demonstrate how the service works, why it is so valuable to both users of the service and people who want to connect to them. People with hearing loss often stop using the phone altogether. In this spot, we were asked to create the level of tension and sadness caused by the disconnect between the callers.